Privacy Policy
At UnF0ldMart Solution Private Limited ("UnFoldMart"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect personal information such as your name, email address, phone number, and contact details when you use our services, create an account, fill out forms, or communicate with us. Additionally, we collect technical information like your IP address, browser type, and browsing behavior through cookies and similar technologies. We may also collect information through customer surveys or support interactions.
2. How We Use Your Information
The information we collect is used to provide, maintain, and improve our services. Specifically, we use your information to:
- Respond to inquiries and requests.
- Process transactions and manage your account.
- Send updates, marketing material, and newsletters, provided you have opted in to receive such communications.
- Monitor and analyze usage trends to improve user experience.
- Customize content based on your interests and preferences.
- Enhance the security of our website and prevent fraudulent activities.
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3. Legal Basis for Processing
We collect and process your personal information based on the following legal grounds:
- Consent: When you provide your information voluntarily.
- Performance of Contract: To fulfill obligations under our service agreement.
- Legitimate Interests: To enhance our services, promote user experience, and secure our website.
- Compliance with Legal Obligations: To comply with applicable legal requirements.
4. Sharing Information
We do not share your personal information with third parties except for trusted partners and service providers that help us operate our website and business. These partners include payment processors, hosting providers, and email service providers, who are contractually obligated to keep your information confidential. We may also share your data to comply with legal requirements or protect the rights of UnFoldMart.
5. Data Security
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server infrastructure. While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We continuously review our security practices to protect against unauthorized access.
6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your information is no longer needed, we will securely dispose of it. In some cases, we may retain data for longer periods if required by law or for legitimate business purposes, such as record-keeping.
7. Your Rights
You have the right to access, modify, or delete your personal data at any time. Additionally, you have the right to restrict processing, withdraw consent, or object to how we use your data. You may also request a copy of the information we hold about you. To exercise any of these rights, please contact us at connect@unfoldmart.com. We will respond within a reasonable timeframe, typically within 30 days.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected information from a minor, we will promptly delete it. Parents or guardians who believe that their child has provided us with personal information should contact us immediately.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interaction with our website. Cookies help us recognize you, remember your preferences, and provide personalized content. For more information, please see our Cookie Policy below.
10. International Data Transfers
Your personal information may be transferred to, and maintained on, servers located outside of your jurisdiction where data protection laws may differ. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
11. Changes to this Policy
We may update our Privacy Policy occasionally to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with an updated revision date. You are encouraged to review this page periodically for the latest information. Significant changes may be communicated through email or a notice on our website.
12. Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please reach out at connect@unfoldmart.com or visit us at our registered office: Suite 18, Level 18, Tower A, DLF Epitome, Building No. 5,DLF, Cyber City, DLF Phase 3, Gurugram, Haryana 122002